FAQ’s

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Q & A

[/vc_column_text][vc_empty_space][vc_toggle title=”Do you have a price list?” style=”round_outline” css_animation=”fadeInUp” el_class=”dskfaq”]We do have a price list but this is not published as the overall price depends on many factors such as where your event is, how you would like to adapt/accessorise or personalise your decor. Our starting prices are as follows:

[/vc_toggle][vc_toggle title=”Do you have a minimum spend policy?” style=”round_outline” css_animation=”fadeInUp” el_class=”dskfaq”]Yes we currently have a minimum spend policy of £700 (exc of vat and delivery charges)

**If the total of your invoice is below £700 the minimum spend will be applicable***[/vc_toggle][vc_toggle title=”What are your delivery charges?” style=”round_outline” css_animation=”fadeInUp” el_class=”dskfaq”]We currently have delivery, set up and collection charges and these vary depending on the location of your event[/vc_toggle][vc_toggle title=”What is the process to get started?” style=”round_outline” css_animation=”fadeInUp” el_class=”dskfaq”]

  1. Browse through our website and pick out the products that you are interested – all products have a reference number
  2. Complete the contact us form with all your requirements
  3. Submit the form and you will receive a response within 5 working days
  4. Upon receiving a reply if you would like to proceed please contact us to arrange a consultation

[/vc_toggle][vc_toggle title=”Can you create a specific design?” style=”round_outline” css_animation=”fadeInUp” el_class=”dskfaq”]Yes that is what we specialise in. A detailed consultation is required for all bespoke designs[/vc_toggle][vc_toggle title=”Are the flowers in your portfolio fresh or artificial?” style=”round_outline” css_animation=”fadeInUp” el_class=”dskfaq”]The flowers in our portfolio are all in silk. We do work with fresh flowers too as we have in house florists that you can consult with[/vc_toggle][vc_toggle title=”Can you work with my caterers?” style=”round_outline” css_animation=”fadeInUp” el_class=”dskfaq”]Yes we currently work with caterers from all different backgrounds and we are happy to co-ordinate your event with them[/vc_toggle][vc_toggle title=”How do I secure a booking?” style=”round_outline” css_animation=”fadeInUp” el_class=”dskfaq”]All bookings are secured upon receipt of a 50% deposit and we do not confirm bookings provisionally. We have limits on the number of events we take on per day and we strictly operate on a first come first served basis[/vc_toggle][vc_toggle title=”Do you work outside London?” style=”round_outline” css_animation=”fadeInUp” el_class=”dskfaq”]We are based in Canning Town in East London but we cover the whole of the UK[/vc_toggle][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row el_class=”home-services-div” css=”.vc_custom_1560331295587{background-image: url(https://stage.kenzacreations.co.uk/wp-content/uploads/2019/05/Kenza-Creations-KZ-13.jpg?id=378) !important;}”][vc_column][vc_empty_space height=”250px”][/vc_column][/vc_row][vc_row el_class=”home-quotte-text” css=”.vc_custom_1555441865068{background-image: url(https://stage.kenzacreations.co.uk/wp-content/uploads/2019/04/seamless.png?id=28) !important;background-position: 0 0 !important;background-repeat: repeat !important;}”][vc_column][vc_row_inner el_class=”container vc-cont”][vc_column_inner css=”.vc_custom_1560347516812{padding-left: 25% !important;}”][vc_column_text css_animation=”fadeInDown” el_class=”quotte-text”]

“ We’re here to help make your special day as unique and memorable as you ”

by Kenza Creations

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